【JRPlus】Intertek Testing Services HK Ltd Customer Service Executive Salary 收入

  • 1/10
    收入 Salary - 1/10
  • 1/10
    快樂指數 Happiness - 1/10
  • 2/10
    公司文化 Company Culture - 2/10
  • 9/10
    見工過程 Application Process - 9/10

任職公司名稱 / 職業 / 年資  / 收入 Company Name / Job Title / Year(s) of experience / Salary

“Intertek Testing Services HK Ltd. / Customer Service Executive (年資 1-3 年)

Monthly Income 月收入 HK$13,000” – Anonymous 13.6.2018  [Email verified]


公司所屬行業類別 / industry

“Other_ Laboratory” – Anonymous 13.6.2018   [Email verified]


公司性質 / Type of Company
“國際企業 MNC” – Anonymous 13.6.2018    [Email verified]


公司規模 / size of your Company
“100人以上” – Anonymous 13.6.2018     [Email verified]


實際工作時間  / Actual working hours
“9:00 am  – ? (SJ:the reviewer did not specify) ” – Anonymous 13.6.2018   [Email verified]


詳細説説你的工作內容 / Tell us about your work(s) in details
“我響一個G字頭部門, 做CS要跑個人數, 無數俾人捽數同玩針對。 聽客人電話, 覆下email, 呢d都要mark 底俾老細。要serve 客, 打好關係。又要幫手追debt, 追客人債。 有好多job knowledge 無人教, 要自己摸, 錯左又俾老細同事話,俾人講事非。簡單黎講呢個post 要你就四份工:sales, CS, account servicing,finance control” – Anonymous 13.6.2018    [Email verified]


我的「工作日程」/ My daily routine: 

上班  Morning (8:00AM – 10AM)
9 點開始電話響不停, 大部分大陸人打黎, 追你d 工作做好未, 幾時俾到。 老細又會打俾你叫你做野

11-12時 11AM-12PM
先開始睇email 做你真正要做既工作

中午 12PM- 2PM Afternoon

下午 3PM – 5:30PM Late afternoon
D客繼續打黎同email 追你當日俾文件, 但文件係要等另一team 人做俾你, 佢地成日做錯, delay 都無計, 但個客又逼你交貨, 變得好無奈⋯

5:30PM 之後 After 5:30PM
做back office 野, 如scan, upload 野, excel 表, log 下野。如果你做時差客, 咁你繼續努力啦, 不過無OT錢” – Anonymous 13.6.2018    [Email verified]


工作需要考取證書嗎?/ Qualification(s) that are required for your work(s)

“No” – Anonymous 13.6.2018    [Email verified]


享有多少天有薪年假?/ How many days of Annual Leave in a year?
“14 days” – Anonymous 13.6.2018    [Email verified]



享有以下的「 員工福利 」嗎? / The applicable “Employee’s Benefit(s)”

“團體醫療保險 Medical Benefit” – Anonymous 13.6.2018   [Email verified]


公司「 會否舉辦活動慶祝節日 」 / Will the Company celebrate festival(s)?
“不會 No” – Anonymous 13.6.2018    [Email verified]


公司屬於「傳統公司」 還是 「創新公司」/ Is the Co one of traditional or innovative? 
“傳統公司 Traditional Co” – Anonymous 13.6.2018    [Email verified]


公司有否擔任企業社會責任? / Does the Company take on corporate social responsibilities?
“不清楚 Not Sure” – Anonymous 13.6.2018    [Email verified]


經歷的面試種類 / Types of interview

“面試  Interview:1 HR, 1 line manager 普通自我介紹(廣東話),英文問題唔記得, 普通話:你認為咩係customer service, 有咩特質

筆試 Written Test:英文:Reply complain letter, 第二部分係圈錯字, 左右兩邊對錯字

色盲測試” – Anonymous 13.6.2018    [Email verified]


認為求職過程有難度嗎? / Do you find the interview process challenging?
“No” – Anonymous 13.6.2018     [Email verified]


老闆有給過你任何承諾嗎? / Did your boss promise anything?
“No” – Anonymous 13.6.2018    [Email verified]


這些承諾有否兌現?/ Are these promises live up to your expectation?

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