American Express International, Inc. 美國運通 Customer Care Professional Salary 收入

  • 4/10
    收入 - 4/10
  • 8/10
    工時合理 - 8/10
  • 7/10
    晉升前景 - 7/10
  • 3/10
    快樂指數 - 3/10

收入 Income

“Customer Care Professional(年資 Years of experience:1-3年 / 1-3 Yrs: 月收入 Monthly IncomeHK$ 14,000 – HK$24,000(depends on previous job) + monthly incentive (2-10k)  – Anonymous – 26.3.2018


公司所在地區 Location of Company:

“香港 / Hong Kong” – Anonymous – 26.3.2018


工時合理 Hours :

“正常日子 Normal Day:8 Hrs + 1.5 Hrs Lunch

繁忙日子 Busy :9 Hrs + 1.5 Hrs Lunch” – Anonymous – 26.3.2018



晉升前景 Career Prospect

“Must have native or very fluent English proficiency to work in AMEX (any positions) as 90% of card members served are foreigners from US/UK with high expectations on communication level. HK-based colleagues are more likely graduated from universities in North America (Canada/US)”- Anonymous – 26.3.2018



工作範圍 Scope of Work

“Centurion Customer Care (Inbound Contact Centre)” Anonymous – 26.3.2018



快樂指數 Are you happy?

“Very fast paced American corporate, just like Bank of America.” –  Anonymous – 26.3.2018



入職攻略 Application Tips

“Phone Interview, Interview, 2nd Round or more interviews, Written Tests, Aptitude Tests

AE tends to hire smart people-oriented business person because they have to deal with many high-class card members with demanding requests. Interviews are conducted in whole English environment includes mock negotiating with diverse situations.” Anonymous – 26.3.2018

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