Net- A-Porter Customer Care Consultant 收入

  • 7/10
    收入 - 7/10
  • 10/10
    工時合理 - 10/10
  • 5/10
    晉升前景 - 5/10
  • 6/10
    快樂指數 - 6/10
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Customer Care consultant年資 1-3): 月收入 HKD$ basic salary ( depending on your experience)+ commssion (~3.5K) ”  – Anonymous – 18.9.2017



“正常日子:depending on your shift but 9 hours per day

繁忙日子:n/a” – Anonymous – 18.9.2017



“The co itself is one of the leading ecommerce company so the name is good. A lot of the people are coming from 5 star hotels/ airlines. “- Anonymous – 18.9.2017



Frontline customer service handling inbound phone calls, emails and live chat.
Providing styling advices to cross sell/ up sell products
Follow up with customers regarding issues on their purchases inc but not limited to lost shipments, suspicious transactions and returns
” – Anonymous – 18.9.2017



Colleagues are extremely nice but have to deal with inter-department issues” – Anonymous – 18.9.2017



Your experience dealing with difficult customers. Knowledge on brands and styling. Written test on both Chinese and English.

Phone Interview, Written Tests” – Anonymous – 18.9.2017

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