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收入 - 8/108/10
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工時合理 - 7/107/10
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晉升前景 - 5/105/10
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快樂指數 - 8/108/10
收入 Income：
“Customer Care consultant 年資 Years of experience：1-3年/ 1-3 Years
月收入 Monthly Income HK$20,000 + Monthly Target Bonus” – Anonymous – 5.11.2019
“Customer Care consultant（年資 1-3年 ）： 月收入 HKD$ basic salary ( depending on your experience)+ commssion (~3.5K) ” – Anonymous – 18.9.2017
公司所在地區 Location of Company：
“香港 / Hong Kong”
工時合理 Hours ：
“正常日子 Normal Day：07:00am-04:00pm / 08:00am-05:00pm
繁忙日子 Busy Day: 07:00am-04:00pm / 08:00am-05:00pm”– Anonymous – 5.11.2019
“正常日子：depending on your shift but 9 hours per day
繁忙日子：n/a” – Anonymous – 18.9.2017
年假有多少天？How many days of AL available?
“12 days”– Anonymous – 5.11.2019
晉升前景 Career Prospect：
“一般”– Anonymous – 5.11.2019
“The co itself is one of the leading ecommerce company so the name is good. A lot of the people are coming from 5 star hotels/ airlines. “- Anonymous – 18.9.2017
工作範圍 Scope of Work：
“Phone call, email, live chat, etc.”– Anonymous – 5.11.2019
“Frontline customer service handling inbound phone calls, emails and live chat.
Providing styling advices to cross sell/ up sell products
Follow up with customers regarding issues on their purchases inc but not limited to lost shipments, suspicious transactions and returns” – Anonymous – 18.9.2017
快樂指數 Are you happy?：
“Coworkers are very nice.”– Anonymous – 5.11.2019
“Colleagues are extremely nice but have to deal with inter-department issues” – Anonymous – 18.9.2017
入職攻略 Application Tips：
“Phone Interview, 2nd Round or more interviews, Written Tests, Interview
英語要求相當嚴格 大多數同事都在海外讀書後回港”– Anonymous – 5.11.2019
“Your experience dealing with difficult customers. Knowledge on brands and styling. Written test on both Chinese and English.
Phone Interview, Written Tests” – Anonymous – 18.9.2017
StealJobs全面透露各行各業人工，工時，晉升前景，以及入行攻略，歡迎匿名提供收入資料。
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